• Anon

      January 19, 2020 at 2:30 pm

      what percentage does that relate to in regard to the email they sent saying how much they would refund, ie they said its 5500 but you would get considerably less, so how does your percentage work out? have you recevied in your bank already?

      • savvydad

        January 19, 2020 at 5:45 pm

        I’m not convinced the anon comment is legit as 3000 seems very high. Wonga states the percentage will be low so it would have to be really big claim in the first place to have amassed 3000. Hopefully small examples of letters from Wonga and percentages paid will appear soon.

  • Martin79

    January 20, 2020 at 10:30 am

    The percentage is ……… not know by anyone !!!!!! My claim total with the 8% was £5000 so I expect nothing so anything over £0 is a win for me !!!

  • mark

    January 20, 2020 at 11:56 am

    I’m not aware of anyone who has received payment yet.
    I was awarded £6,000 but would surprised ( happy ) if I get anymore than 5p in the pound.
    £3,000 sounds a lot , has this actually been paid ?

  • ydelle

    January 20, 2020 at 1:01 pm

    i was told that i was due to 7500 pounds but i dont expect to get anywhere close to that. does anyone know what actual percentage will be received? i think the information we are receiving is disgusting.

  • Louise

    January 21, 2020 at 7:30 am

    Hi all.

    I received an email on 10th also, however, this didn’t state a percentage that I would receive.
    Can anyone confirm if they know the percentage they are getting?


  • Andy

    January 21, 2020 at 9:25 am

    I’d be very surprised if Anon actually got £3000 from Wonga – or he/she had racked up an incredible amount during their time with them.

    My claim value is just shy of £4000, even if it was a relatively standard 10p to the pound repayment I’d consider ot a big win if I got anything more than about £300.

    5p to the pound is more realistic so I’m expecting just short of £200 from them. Any more and it’s a definite bonus to me.

    As an aside has anyone else found the account detail update method an absolute pain to deal with? Wonga seem to have old, defunct account details stored and I’ve sent them three emails asking for the link to update it. They finally sent the link through today but it’s a document upload site that doesn’t seem to confirm if the required documents are uploaded or not. Only thing I can do now is sit tight and wait to see if the refund’s paid to my account, or if it gets lost in the ether..

  • Hayley

    January 21, 2020 at 10:12 am

    My accepted claim was £880.75 and this morning I’ve been paid £62.26! Was hoping for a lot more but better than nothing 🙂 think this works out about 7%

  • Chris 69

    January 21, 2020 at 12:03 pm

    My claim is £1050 , but I was only using it 2 or 3 days so didn’t pay much interest, any money they give will be a bonus but you would have thought by now they would have at least released the percentage of the claim they are going to pay .

  • nickda

    January 21, 2020 at 12:13 pm

    I had a email back in October saying my claim had been accepted and that the total value was £1300 but to expect a lot less. I havent received any email or letter on the 10th of Jan though????

  • Ian h

    January 22, 2020 at 7:31 pm

    Well I have been told claim successful but not given an amount. Chased up but no reply so I suspect I have successfully had a claim of £0 so 5 ler cent of nowt is nowt

  • Betty

    January 23, 2020 at 4:27 am

    This below is part of 3 emails I have received from Wonga. Ive had my breakdown of payment on a separate email.

    Third party reference:

    The Joint Administrators have assessed your claim and can confirm that it has been partially accepted. Your assessed claim amount is explained in the table below. A full breakdown of your loan history can be found at the end of this email.

    Please be patient with us in respect of your payment. Payments will be made once all claims have been received and assessed. All claims must be submitted by 30 September 2019 and we expect to have made a payment to successful claimants by 30 January 2020.

    Please be aware, the payment you receive will be significantly smaller than your accepted claim amount. This is because it is expected that the total value of all accepted claims for customers/creditors received will significantly exceed the money available to be shared out. The money available to be shared out will not be known until all of Wonga’s assets have been sold or realised and certain costs and deductions have been taken into account. Accordingly, it is not possible at this stage to estimate what percentage of your accepted claim value will be paid.

    IMPORTANT NOTICE: If your claim was submitted by a third party (for example, a relative, a claims management company or solicitor) then a copy of this email has also been sent to them. Please note that any fees you may have agreed to pay them for their services will need to be settled with them directly. If you have questions regarding your third party’s fees or the service they have provided, you should speak to them directly.

  • Shila

    January 23, 2020 at 9:31 am

    Well I had about 5 emails asking me to update them with my card details, which I did and finally had to email customer care who confirmed they had my details, but since the I have heard nothing, not been sent email or letter letting me know what we’re getting but I’m concerned as it’s approaching the end of the month and still no refund.

    Has everyone else had their money paid out.?

  • Stuart Harper

    January 23, 2020 at 7:58 pm

    I see that wonga are still trading as normal in Poland, Spain and South Africa but just not in the UK where they owe the money out

  • Ryan

    January 23, 2020 at 7:59 pm

    I had a email about 4-5 months ago saying you don’t have to do anything if these 4 digits are correct which they was. I have had a different bank card since then so all my other numbers are different except the account number. Will I still get my payment?

  • Hayley Francis

    January 23, 2020 at 10:15 pm

    I got the initial email saying my claim was valid but didn’t get the email on the 10th like everyone else did to confirm bank details. Has this happened to anyone else?

  • Steven milne

    January 24, 2020 at 8:14 am

    I think nobody will actually know the full amount until everybody receives an email clarifying this, it is just a shame that like me the number of people having to use companies like Wonga Is so vast.
    When you have no alternative these companies provide a way out but at a huge end cost.

  • sandra

    January 24, 2020 at 10:47 am

    I have been e-mailing the customer service address as advised to inform them the bank details they have are incorrect but i am not getting any response anyone else having the same problem ….if you call them you get held in a queue for over an hour

  • sandra

    January 24, 2020 at 10:49 am

    i have e-mailed the customer service address as advised but still not had a response from them , tried calling but get held in a queue for over an hour , anyone else having this problem

  • Diane

    January 24, 2020 at 11:54 am

    My total claim was for nearly £19000 , God knows how I managed such an amount !! 10% of that would be nice but by the looks of it I’ll be settling for 7%

  • David

    January 24, 2020 at 4:30 pm

    Fast forward how many months..

    I’m still very confused on what amount the claim was for??

    All I got was it was accepted and to update my last known payment method..

    Anyone know how to find out how much my claim originally for?

    Been through all my wonga emails and none mentions how much at all.. even the website isn’t operational to login.. 🙁

  • Dean

    January 25, 2020 at 8:07 am

    With regards to this Wonga clusterf**k, I too have not yet received any payment not any kind of quote or breakdown of payment. The emails I got are as follows..

    – 29/04/19 – you may be due a refund from Wonga

    – 03/05/2019 – claim submitted and received, no further action required

    – 09/05/2019 – update from joint administrators declaring a dividend

    – 08/11/19 – email regarding contact and payment details are correct and payment will be substantially less than expected (no amount or %)

    – 10/12/19 – email asking for proof of identity and bank account/sort code to be paid into.

    – 11/12/19 – email saying documents have been received.

    At no point have I gotten an email regarding percentage, amount, or date it will be paid. Interest will be paid on any claim up until the date of administration (31/08/18), to the value of 8%. However, this is subject to tax at a rate of 20% as required by law.

    If your claim is accepted, we are required by law to withhold 20% tax from the 8% statutory interest element of the claim amount.

    Further information can be found here: https://www.gov.uk/hmrc-internal-manuals/savings-and-investment-manual/saim9115

    If you have any further questions on this you should seek independent tax advice.

  • Leanne

    January 25, 2020 at 12:21 pm

    I’ve had emails asking to confirm my bank account I had then another one breaking down the amount of each successful claims and then saying that by end January I’d have my refund will it def be January can they change it or has it got to be by then not that I’m relying on the money but it be a bonus this month as have few events


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